Tiadem ships Australia-wide. All orders will be dispatched within 2 business days after the purchase is complete.
All orders will be shipped via Sendle
- Standard Shipping (2-12 Business Days) FREE
- Express Shipping (1-2 Business Days) $15.00
Once your order has been shipped, a confirmation email will be sent with your tracking number. All orders can be tracked online, if you experience any delivery delays please call our Customer Service on 1300 367 774
We cannot be held responsible for loss to your package and postage delays that occur after your order has left our care.
Please note we do not ship to PO Boxes or Parcel Lockers. If you enter a PO Box/Parcel Locker address, we will contact you for an alternative address. This may cause delays to your order. If we do not hear from you within 48 hours of contacting you, we will then cancel and refund your order.
International orders over $150 will receive free express shipping. A flat rate of $30 for international shipping is required for orders under $150. The cost of shipping is to be paid by the customer. The estimated time of delivery is between 3-and 20 business days in metropolitan areas. All orders are sent using DHL Express. Tracking information provided. Shipping charges are non-refundable.
You may track your order by following the link: http://www.dhl.com.au/en/express/tracking.html
Delivery times are based on shipping with the assumption of no delays. Tiadem has no control over delays caused by customs clearance.