RETURNS

We advise that you choose your item/s carefully as there is no refund for change of mind, wrong decision or incorrect size.

In the event of a ‘major failure’ under the ACCC description, your full refund will be processed for the item(s) that are faulty under a major failure criteria, and a credit will automatically be applied to your original method of payment, within a 5 – 10 business days. The refund can only be applied to the same payment method that was used to check out.

CANCELLATION

If you wish to cancel your order, you must do so in writing to customerservice@tiadem.com within 24 hours of placing your order